Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Based in Miami, FL and reporting to the Senior Manager or Director, Product Development, the Product Manager, Product Development will be responsible for managing the people and teams that ideate and deliver high quality products for our guests. This role champions the product vision to every stakeholder and partner, ensuring the Royal Caribbean International experience is manifested through amazing vacation products. The Product Manager will lead the implementation and execution of all new concepts, experiences, activities, dedicated spaces and programming for Royal Caribbean International. This person will manage various strategic rollout efforts on new ships, modernization efforts for our existing fleet or private destinations. This role will lead all the elements of the guest experience, from brief, through design and execution ensuring that concepts are brought to life inline with the strategic goals and with a full understanding of feasibility (operational and construction). To be successful, the Product Manager must work collaboratively with other teams including Product Innovation, Operations, Newbuild, Design, Marketing, Digital, Sales, Risk Management and Revenue Management. Essential Duties and Responsibilities: <ul> <li>Product strategy: Provide ongoing leadership for the strategic direction of the product/experience. Ensure strategic alignment between all stakeholders and partners throughout the product development process. <ul> <li>Leverage Consumer Insights to bring forward the voice of the consumer and ensure we are improving the overall vacation experience with every new product.</li> <li>Provide guidance over the strategic direction for the new concepts and experiences. Partner and collaborate closely with key stakeholders from the various departments across the organization to understand how to adapt and evolve the strategy as necessary. </li> </ul> </li> </ul><ul> <li>Product definition: Provides direct leadership with all partners and stakeholders ensuring that the products being created for Royal Caribbean International are viable, feasible and desirable for our guests. In addition, the Senior Manager must foster a highly collaborative team dynamic and approach that connects various disciplines from the brand, Newbuild and all partners to ensure a successful product. <ul> <li>Ensure that concepts are marketable, drive guest satisfaction and ultimately drive revenue.</li> <li>Manage all aspects of design and execution while continually enhancing our products.</li> <li>Create stories (in the form of presentations) outlining the business environment, current product positioning, competitive landscape, insights and data findings to share recommendations and updates with senior management as well as partners and stakeholders. </li> </ul> </li> <li>Product delivery: The Senior Manager is accountable for the products and experiences that are developed for Royal Caribbean International and is ultimately responsible for helping our partners prioritize to ensure final delivery of the product realizes the strategic vision and brings to life the desired experience for our guests. <ul> <li>Work with Operations, Newbuild, Marketing and senior leadership to ensure proper awareness, collaboration, approvals and planning is not only in place, but seamlessly integrated into a repeatable process.</li> <li>Work closely with operations and design teams on run of show events to showcase programming and ensure the guest experience will be delivered on strategy/vision.</li> <li>Establish startup plans and training materials to ensure each concept/experience is flawlessly executed.</li> <li>Work closely with Newbuild and other architectural/design/construction partners to ensure physical products meet brand expectations.</li> <li>Work with creative partners to name, create visual identity and craft narratives to bring the concepts to life. </li> <li>Work closely with the Marketing Communications team, Public Relations, Creative Agencies and Revenue Management to ensure the latest information is being accurately depicted in the brands communication and systems. </li> <li>Deliver quality products by leveraging data from Insights & Analytics to influence development of the product.</li> <li>Align on key product differentiators with the Go to Market teams to ensure buy-in and future marketability of new concepts and experiences.</li> </ul> </li> <li>Product standards: Leads the collaborative effort of establishing, evolving and maintaining our Royal Caribbean International "experience DNA", ensuring the product development standards, practices and experience design guidelines are consistent across all products, projects and teams. <ul> <li>Establish and maintain design experience guidelines to ensure Creative Agencies, Operations and Newbuild teams (along with new hires within the team) have the needed information to develop proper branding, customer centric programming and are able to design and build venues that deliver against the desired guest experience.</li> </ul> </li> <li>Product roadmap: Works in close collaboration with the Project Management Office and Newbuild to develop annual operating plans for product development, including advocating for the appropriate funding as necessary to meet the proper design quality standards while ensure the aspiration for each product is delivered. <ul> <li>Identify clear short and long-term goals and effectively project manage complex timelines and deliverables. </li> </ul> </li> <li>Personnel management: Responsible for all aspects of personnel management (e.g., hiring, training and development, etc.) of her/his direct reports and overall team. <ul> <li>Enhance and evolve the Product Development team by defining required skills, roles and responsibilities needed to concept and execute experiences for the brand. </li> <li>Develop the critical thinking and concept development skills of team members.</li> </ul> </li> <li>The ideal candidate will possess a combination of creative thinking and executional skills, able to problem solve in the moment with creative solutions that keep everyone focused on the vision. </li></ul> Qualifications, Knowledge & Skills: <ul> <li>Minimum 5-7 years in a product, design or other similar role developing experiences for consumers</li> <li>Bachelor's degree required</li> <li>Experience in leading teams/organizations in bringing high quality products to market</li> <li>Past Experience working with Architects/Designers/Creative & Innovation Consultants a plus</li> <li>Past experience in the travel industry a plus </li></ul> We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #LI-OH1

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Based in Miami, FL and reporting to the Senior Manager or Director, Product Development, the Product Manager, Product Development will be responsible for managing the people and teams that ideate and deliver high quality products for our guests. This role champions the product vision to every stakeholder and partner, ensuring the Royal Caribbean International experience is manifested through amazing vacation products. The Product Manager will lead the implementation and execution of all new concepts, experiences, activities, dedicated spaces and programming for Royal Caribbean International. This person will manage various strategic rollout efforts on new ships, modernization efforts for our existing fleet or private destinations. This role will lead all the elements of the guest experience, from brief, through design and execution ensuring that concepts are brought to life inline with the strategic goals and with a full understanding of feasibility (operational and construction). To be successful, the Product Manager must work collaboratively with other teams including Product Innovation, Operations, Newbuild, Design, Marketing, Digital, Sales, Risk Management and Revenue Management. Essential Duties and Responsibilities: <ul> <li>Product strategy: Provide ongoing leadership for the strategic direction of the product/experience. Ensure strategic alignment between all stakeholders and partners throughout the product development process. <ul> <li>Leverage Consumer Insights to bring forward the voice of the consumer and ensure we are improving the overall vacation experience with every new product.</li> <li>Provide guidance over the strategic direction for the new concepts and experiences. Partner and collaborate closely with key stakeholders from the various departments across the organization to understand how to adapt and evolve the strategy as necessary. </li> </ul> </li></ul> <ul> <li>Product definition: Provides direct leadership with all partners and stakeholders ensuring that the products being created for Royal Caribbean International are viable, feasible and desirable for our guests. In addition, the Senior Manager must foster a highly collaborative team dynamic and approach that connects various disciplines from the brand, Newbuild and all partners to ensure a successful product. <ul> <li>Ensure that concepts are marketable, drive guest satisfaction and ultimately drive revenue.</li> <li>Manage all aspects of design and execution while continually enhancing our products.</li> <li>Create stories (in the form of presentations) outlining the business environment, current product positioning, competitive landscape, insights and data findings to share recommendations and updates with senior management as well as partners and stakeholders. </li> </ul> </li> <li>Product delivery: The Senior Manager is accountable for the products and experiences that are developed for Royal Caribbean International and is ultimately responsible for helping our partners prioritize to ensure final delivery of the product realizes the strategic vision and brings to life the desired experience for our guests. <ul> <li>Work with Operations, Newbuild, Marketing and senior leadership to ensure proper awareness, collaboration, approvals and planning is not only in place, but seamlessly integrated into a repeatable process.</li> <li>Work closely with operations and design teams on run of show events to showcase programming and ensure the guest experience will be delivered on strategy/vision.</li> <li>Establish startup plans and training materials to ensure each concept/experience is flawlessly executed.</li> <li>Work closely with Newbuild and other architectural/design/construction partners to ensure physical products meet brand expectations.</li> <li>Work with creative partners to name, create visual identity and craft narratives to bring the concepts to life. </li> <li>Work closely with the Marketing Communications team, Public Relations, Creative Agencies and Revenue Management to ensure the latest information is being accurately depicted in the brands communication and systems. </li> <li>Deliver quality products by leveraging data from Insights & Analytics to influence development of the product.</li> <li>Align on key product differentiators with the Go to Market teams to ensure buy-in and future marketability of new concepts and experiences.</li> </ul> </li> <li>Product standards: Leads the collaborative effort of establishing, evolving and maintaining our Royal Caribbean International "experience DNA", ensuring the product development standards, practices and experience design guidelines are consistent across all products, projects and teams. <ul> <li>Establish and maintain design experience guidelines to ensure Creative Agencies, Operations and Newbuild teams (along with new hires within the team) have the needed information to develop proper branding, customer centric programming and are able to design and build venues that deliver against the desired guest experience.</li> </ul> </li> <li>Product roadmap: Works in close collaboration with the Project Management Office and Newbuild to develop annual operating plans for product development, including advocating for the appropriate funding as necessary to meet the proper design quality standards while ensure the aspiration for each product is delivered. <ul> <li>Identify clear short and long-term goals and effectively project manage complex timelines and deliverables. </li> </ul> </li> <li>Personnel management: Responsible for all aspects of personnel management (e.g., hiring, training and development, etc.) of her/his direct reports and overall team. <ul> <li>Enhance and evolve the Product Development team by defining required skills, roles and responsibilities needed to concept and execute experiences for the brand. </li> <li>Develop the critical thinking and concept development skills of team members.</li> </ul> </li> <li>The ideal candidate will possess a combination of creative thinking and executional skills, able to problem solve in the moment with creative solutions that keep everyone focused on the vision.</li></ul> Qualifications, Knowledge & Skills: <ul> <li>Minimum 5-7 years in a product, design or other similar role developing experiences for consumers</li> <li>Bachelor's degree required</li> <li>Experience in leading teams/organizations in bringing high quality products to market</li> <li>Past Experience working with Architects/Designers/Creative & Innovation Consultants a plus</li> <li>Past experience in the travel industry a plus</li></ul> We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #LI-OH1

Position summary: The Product Development Strategy & Analytics team is seeking a Data Analyst who will be responsible for delivering impactful insights into key business decisions and supporting projects/building tools that empower our end users to design the future of our product development portfolio. The right person for this role has exceptional analytical capabilities, thrives in a fast-paced environment, loves problem-solving, is a great communicator, and is passionate about growing the business and influencing product strategy. Essential Duties and Responsibilities: <ul> <li>Conduct analysis to drive valuable business insights, using internal analytics tools, ie SQL to access and manipulate from disparate data sources</li> <li>Build intuitive presentations, interfaces, infographics, and data visualizations to tell stories with data that convey key performance metrics, significant trends, and relationships across contact centers</li> <li>Analyze guest behavior to identify patterns, uncover opportunities and create a common understanding of how guests interact with our ships and private destinations (including at the detailed venue level, guest flow, etc.)</li> <li>Ideate and develop new metrics and analytical approaches, measuring performance for both tactical and strategic decision-making</li> <li>Lead projects and requests from end-to-end, defining business needs, developing strategies, and solutions that empower internal teams to efficiently make decisions</li></ul> Qualifications, Knowledge, & Skills: <ul> <li>Bachelor's in Economics, Information Systems, Business Analytics or related</li> <li>1-3 years of relevant work experience in analytics and/or business intelligence or related field is preferred</li> <li>Strong analytical skills - with a proficient ability to read/write complex SQL queries for data analysis</li> <li>Strong understanding of relational database concepts</li> <li>Experience with data visualization tools (Tableau, Powerbi, etc.) and strong storytelling skills for technical and non-technical audiences</li> <li>MS office tools ie Word, excel, powerpoint, Access</li> <li>Strong analytical and problem-solving skills with a track record of leveraging data insights to influence business decisions</li> <li>Strong and effective communication, presentation and written skills and ability to work in global environment</li> <li>Collaborative, self-motivated with a desire to lead strategic problem solving, execution and ownership</li></ul>

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. This position will work on-site in Miami, Florida. POSITION SUMMARY: As part of the Marketing Team, the Marketing Analyst is primarily responsible for driving direct business and targeted demand growth across markets. This role requires an individual who is comfortable and confident in liaising across multiple business units to lead projects and provide insights to Marketing Teams as well as the entire Marketing organization. This role provides key support in the areas of direct business growth across all markets, distribution efficiency and direct demand performance and improvement. In addition, the Analyst will support the Manager of Marketing Strategy with business performance reporting and strategy delivery as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: <ul> <li>Build ongoing relationships with sales, marketing, and revenue teams, as well as market teams, to understand market sentiment and create winning alliances</li> <li>Drive Marketing performance through strategies to over-deliver direct targets</li> <li>Develop and implement product focus strategies to grow international cruise demand and PCP</li> <li>Assist with strategic projects and partnerships to implement key brand initiatives, including non-refundable deposits, targeted offers, and sales and promotional programs, to drive growth through marketing</li> <li>Assist and collaborate with the steering of advertising and media campaigns across marketing channels that promote strategic products aligned with market demand and distribution trends</li> <li>Align market teams to collectively achieve success of defined Marketing goals</li> <li>Create demand reporting to provide Marketing with a suite of statistical and written reports, including demand dashboards, weekly booking report, and performance updates. Provide insightful commentary to the leadership team on booking statistics and direct demand trends. Create presentations for sourcing, trading, track, guest profiles and KPI reporting on booking performance, distribution mix, passenger demographics and market trends to Marketing</li> <li>Report on promotional effectiveness to provide insight into both brand and local market offer performance by developing campaign scoring to identify the ROI from differentiating promo types, offer values and levels of channel effectiveness. Assists in defining and evaluating success metrics for all promotions.</li> <li>Represent Marketing with Revenue Management including performance, new promotions, and revenue initiatives</li> <li>Represent Marketing by communicating Marketing actions, promo planning and brand announcements</li> <li>Be part of a team that conducts marketing analysis to assist in identifying market and total growth opportunity. The team will identify the available market for gaining direct share and define recommendations for entering new markets, as well as analyze competitor promos, market conditions, and competitor and customer profiles for business decision-making</li> <li>Support promotional planning by providing analytical and reporting for the global promotional calendar and performance across international markets. Partner and collaborate closely with key stakeholders from the various international markets to implement the promotional strategy. Conduct consumer insight into promotional preferences of guests to understand which offers drive direct conversion across international markets</li> <li>Other - assist all areas of the business as appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor</li></ul> QUALIFICATIONS: <ul> <li>Bachelor's degree (BA) from four-year college or university required with focus in Marketing preferred</li> <li>Master of Business Administration (MBA) or master's degree (MA) preferred</li> <li>1-3 years related experience in business analysis or related field preferred</li></ul> KNOWLEDGE AND SKILLS: <ul> <li>Core Competencies for this position include:</li> <li>Business effectiveness: ability to use advanced business and analytical knowledge to make decisions, use sound judgment, negotiate effectively, and get results</li> <li>Interpersonal effectiveness: Strong communication skills and ability to use multiple communication and interaction methods to collaborate effectively with others</li> <li>Personal effectiveness: ability to display the highest level of personal integrity, take responsibility for personal and organizational results, and proactively develop as a leader</li> <li>Cross-functional collaboration skills: Enjoy working with variety of teams across the organization including International Marketing, Revenue Management, and Sales</li> <li>Analytical acumen: experience with analytical data manipulation using query tools such as Hyperion reporting, Power BI, Tableau, Siebel Analytics, SQL, and Analysis Services</li> <li>Experience with promotions: knowledge of eCommerce strategies, digital assignments for web sites, online program development or other online marketing functions.</li> <li>Experience working with global teams: ability to work with global marketing partners, research, and reporting</li> <li>Travel industry experience: good understanding of marketing principles, with online marketing experience preferred</li> <li>Organization skills: ability to multi-task, adhere to deadlines, and organize projects</li> <li>Detail-oriented: ability to prioritize and handle multiple projects simultaneously</li> <li>Proficiency: Microsoft Office Suite including Excel, Word, PowerPoint; As400 and the reservation system and website favorable; Revenue Management experience is a plus</li></ul> WORK ENVIRONMENT: <ul> <li>Working environment or conditions that may be encountered in performing this function (inside /outside the office remote, travel, shipboard)</li></ul> We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Royal caribbean group Jobs

Product Manager
May 11, 2024

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May 7, 2024

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May 5, 2024

Data Analyst Product Development
May 4, 2024

Marketing Analyst
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Royal caribbean group Jobs

Product ManagerMay 11, 2024

Data Analyst Product DevelopmentMay 7, 2024

Product ManagerMay 5, 2024

Data Analyst Product DevelopmentMay 4, 2024

Marketing AnalystMay 4, 2024